Accessibility

At the Jewish Museum of Australia, we are committed to providing opportunities for all members of our community to experience everything that we have to offer. We have worked to ensure that our exhibitions and events are as accessible as possible for people with restricted mobility.

However, due to the age and restrictions that exist within our building, some parts of our venue have limited access. These areas include the front entrance and our lift. The Museum has disability-access toilets on the ground floor.

When visiting the Museum, we ask you to please take into account the following:

The front entrance of the Museum has steps. Visitors with restricted mobility, including those using wheelchairs, can access the building via our schools’ entrance at the rear. Please ring the Museum ahead of your visit, and we can assist to organise access.

Our passenger lift has the following dimensions: (approx.) 900mm (wide) x 1200mm (deep). We appreciate that the lift may not fit all sizes of wheelchairs and apologise in advance for any inconvenience caused.

Should there be any difficulty in accessing lift control buttons or any aspect of our accessibility, our staff and Visitor Experience Officers are always nearby to assist.

The Museum is currently in the planning stage of the development of a new building in Elsternwick. It is for this reason that it is not feasible to make any substantial upgrades to the site in Alma Road.

We place great importance on making the new building fully accessible and look forward to accommodating all members of the community more suitably should they choose to visit us once we have settled in Elsternwick.

If you would like to discuss the accessibility of our venue, please contact a member of our Experience and Facilities team on 03 8534 3600.